Category: Change Management

The vice presidents for marketing and engineering reluctantly agreed to try and patch up their differences, but did not appear confident that any changes would take place. Strange as it may seem, nobody could identify the initial cause of the conflicts or how the trouble actually began.

The pool management concept at Radiance International was eliminated; several line management positions were created in each Radiance International location and staffed with employees from the construction company. Within a year, several employees left the company.

After six months of meetings, the company consolidated the three methodologies into a single methodology, focusing more upon guidelines than on policies and procedures. The entire organization appeared to support the new singular methodology.